Terms of Service

Welcome to Darwin Pest Solutions. These are our Terms of Service. By using our website, services, or engaging with our business, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities. If you do not agree to these terms, you may not use our services.

  1. About Us

Darwin Pest Solutions is an Australian-owned pest control business dedicated to providing safe, reliable, and effective pest management services. Our operations are guided by Australian laws and standards, ensuring ethical and professional practices at all times.

Contact Information: Darwin Pest Solutions
PO Box 548, Karama, NT 0813
Phone: 0401 084 653
Email: info@darwinpestsolutions.com.au

  1. Use of Our Website
    • Accuracy of Information: We aim to provide accurate and up-to-date information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any content.
    • Prohibited Activities: You must not use our website for unlawful activities, distribute malicious software, or attempt to gain unauthorized access to our systems.
    • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use.
  1. Our Services
    • Scope of Work: We provide pest control services as outlined in your agreement or booking. Each treatment plan is tailored to your specific needs.
    • Service Limitations: While we strive for the best results, pest control outcomes may vary due to factors such as property conditions, environmental influences, and adherence to recommended aftercare instructions.
    • Safety Compliance: We strictly adhere to Australian safety standards for all pest treatments and use only approved chemicals and methods.
  1. Bookings and Payments
    • Booking Confirmations: All bookings are subject to availability. We will confirm your appointment via your preferred contact method.
    • Pricing: Prices are subject to change but will be confirmed before service delivery. Any additional costs for unforeseen issues will be discussed with you before proceeding.
    • Payments: Payment is due as per the terms specified on your invoice. Late payments may incur additional charges.
  1. Cancellations and Refunds
    • Cancellations: Please provide at least 24 hours’ notice for cancellations. Failure to do so may result in a cancellation fee.
    • Refunds: Refunds will only be issued if we are unable to provide the agreed service or if required by Australian Consumer Law. Any disputes must be raised within 7 days of the service date.
  1. Your Responsibilities
    • Access to Premises: You must provide safe and reasonable access to your property for our technicians to perform their work.
    • Aftercare: Follow the aftercare advice provided by our team to ensure the effectiveness of the treatment.
    • Disclosure: Inform us of any specific conditions or risks, such as pets, allergies, or sensitive areas, prior to the service.
  1. Liability
    • Darwin Pest Solutions is not liable for indirect or consequential losses resulting from the use of our services or website.
    • Our liability is limited to the cost of the service provided, except where prohibited by law.
  1. Privacy and Data Protection
    • We collect and use your personal information in accordance with our Privacy Policy.
    • Your data will never be shared or sold to third parties without your consent, except as required by law.
  1. Changes to These Terms

We may update these terms from time to time to reflect changes in our services, operations, or Australian laws. Any updates will be posted on our website, and continued use of our services implies acceptance of the updated terms.

  1. Contact Us

For questions or concerns regarding these terms, please contact us:

Darwin Pest Solutions
PO Box 548, Karama, NT 0813
Phone: 0401 084 653
Email: info@darwinpestsolutions.com.au

Thank you for choosing Darwin Pest Solutions. We look forward to providing you with exceptional service.

Scroll to Top